Customer Support

Experiencing an issue? Get in touch with ChildPlus Customer Support.

  • Chat now with a knowledgeable representative using the chat feature at the bottom of the window
  • Call us at 800.888.6674
  • Email us at
  • Schedule an appointment for a time that is convenient for you
  • Submit a ticket for the fastest response time in ChildPlus Desktop >> Help >> Request Technical Support
  • Begin a live session with a support representative so they can connect to your computer and troubleshoot your issue


  • Monday - Thursday: 8:30am - 6:30pm ET
  • Friday: 8:30am - 5:30pm ET